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Frequently Asked Questions

I'm a UK customer. How do I return something to you?

You can return any item to us within 28 days of receiving your order (just make sure your items are in the original condition).

All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.

If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click


What should I do if my order hasn't been delivered yet?

You can return any item to us within 28 days of receiving your order (just make sure your items are in the original condition).

All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.

If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click


What is your Returns Policy for orders sent to the UK?

You can return any item to us within 28 days of receiving your order (just make sure your items are in the original condition).

All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.

If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click


How does your UK Next Day Delivery service work?

You can return any item to us within 28 days of receiving your order (just make sure your items are in the original condition).

All we ask is that you make sure the order number is confirmed on your returns note, and whether you want a refund or an exchange of any items. We can’t take care of your return without these details, so make sure the returns form is filled out and placed in your parcel.

If you’d like to return your item for an exchange, we’ll send your replacement to the original delivery address. To check or update your address details, log into My Account and click

Give Us a Call

Whether you’re interested in working with us or for us, we’re always happy to chat.
Tell us some more about what you’re looking for and how we can help.

   1 800 123 4565